Assistant Director of Ticket Operations
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Job Number: 496788
Type: Full-time
Campus: York Hill - Hamden, CT
Categories: Staff
| Overview: |
Quinnipiac University invites applications for the position of Assistant Director of Ticket Operations to help grow the Bobcat fan base and drive ticket revenue across our Division I athletics programs. In this position, you’ll lead efforts to increase attendance and ticket sales through innovative strategies, group sales outreach, and engaging promotions.
You’ll work closely with the Associate Athletic Director for Ticketing & Operations to create a seamless experience that excites fans, supports our teams, and strengthen the Quinnipiac Athletics brand.
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| About Quinnipiac: |
Quinnipiac University is a private, coeducational institution located 90 minutes north of New York City and two hours from Boston. The university currently has an enrollment of 9,000 students in more than 130 degree programs through its Schools of Business, Communications, Education, Computing, and Engineering, Health Sciences, Law, Medicine, Nursing, and the College of Arts and Sciences. Our 21 Division I teams have achieved remarkable success, boasting multiple conference titles. This includes a 2023 NCAA National Championship win in ice hockey, a three-time defending national champion women's rugby team, and a trip to the Sweet 16 for our women's basketball team. The Quinnipiac University Poll is nationally recognized as a leader in public opinion research, and the university is consistently recognized by U.S. News & World Report and Princeton Review's "The Best 388 Colleges." The university is in the midst of program expansion and renewal for both traditional and adult learners, attraction of diverse communities, development of innovative corporate partnerships, and construction of an ambitious set of capital projects. For more information, please visit qu.edu. Connect with Quinnipiac on Facebook, Instagram, YouTube, TikTok and X. |
| Responsibilities: |
- Drive/promote athletics ticket revenue by designing group sales events & community relations activities, strategizing/setting a group sales plan and designing a path to reach revenue goals
- Plan, develop and implement a comprehensive ticket sales programs for varsity athletics, with particular emphasis on revenue sports (including men’s and women’s ice hockey and basketball and acrobatics and tumbling). Develop and execute all phases of plan to promote attendance at home games and generate ticket sales
- Represent QU at special events, commencements, entertainment productions and off-site playoff contests to present ticket sales opportunities
- Assist in overseeing and depositing incoming revenue dollars and collection of outstanding payments
- Produce ticket promotional and digital sales materials
- Develop and implement group ticket fundraising events and experiential opportunities
- Ensure computer security and reliability of ticketing database by collaborating with appropriate University departments and external vendors
- Assist in determining staffing levels for the box office; hire, train, schedule and supervise student ticket sales staff
- Other duties as assigned
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Education Requirements:
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- Bachelor’s degree in marketing, sports management, or related field
- Master's degree preferred
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Qualifications:
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- 2+ years of experience in ticket sales, fan engagement, or sports marketing
- A proven track record of meeting sales goals and building strong relationships
- Excellent communication, organizational, and creative problem-solving skills
- Passion for collegiate athletics and enhancing the game-day experience
- Proven ability to collaborate effectively with individuals from varied backgrounds
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| Special Instructions to Applicants: |
TO APPLY:
Applications must be submitted electronically and include a resume, a cover letter detailing how your experience aligns with the position requirements, demonstrated commitment to intentional leadership that values individuals of all backgrounds and experiences, and contact information for three references.
We offer a comprehensive benefits package for full-time faculty and staff which includes tuition remission and a culture that is inclusive and driven by excellence.
Quinnipiac University is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences. We are committed to fostering an inclusive and respectful community. |
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