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Student Employment: Student Engagement Operations Manager - AY 24/25

Apply now Job no: 495760
Work type: Student Employment
Campus: Mount Carmel - Hamden, CT
Categories: Federal Work-Study, Non-Federal Work-Study, Both FWS & NFWS

Job Title: Student Employment: Student Centers Operations Manager
Department: Office of Student Engagement
Student Employment Type: Federal Work-Study and Non-Federal Work-Study
Responsibilities:
  • Working knowledge of and enforce the policies and procedures of the student centers in addition to the University policies
  • Working knowledge of all technical and AV equipment in both buildings
  • Work with Graduate Assistant to establish a work schedule for student employees, coordinate shift changes
  • Oversees employee mentorship program in collaboration with the Graduate Assistant.
  • Act as a liaison between the Campus Life professional staff and student staff
  • Work with Associate Director and Graduate Assistant in establishing and conducting employee evaluations
  • Support Professional Staff housed in Rocky Top and Carl Hansen Student Centers
  • Maintain organization within workspaces
  • Create and implement employee engagement and recognition activities, prizes, and challenges
  • Schedule and conduct monthly staff meetings
  • Create and distribute newsletter and corresponding quiz; collect quiz data
  • Cover vacant hours in the event of an emergency
  • Assist with the planning of staff training programs and evaluations
  • Conduct weekly check ins with all employees
  • Conduct hourly rounds of student center
  • Manage closet/storage space
  • Complete and review staff duty logs and the documentation of coaching and disciplinary conversations
  • Monitor and report disciplinary points of employees
  • Create weekly report for Graduate Assistant and Associate Director
  • Hold office hours at Rocky Top Student Center reception desk and Carl Hansen 202 Welcome Desk
  • Design professional development opportunities for employees
  • Check in with on-campus vendors

Programming Responsibilities Include:

  • Work with employee team to develop, implement and execute passive programming during operation hours which includes marketing/advertising to the student population
    • This includes but is not limited to- week-to-week survey creation, collection, and data presentations
Qualifications:
  • Ability to work independently (overseeing a facility that Campus Life Staff members are not housed in)
  • Excellent interpersonal skills and above average customer skills
  • Strong leadership and problem-solving skills
  • Willing to promote department and University Goals
  • Strong sense of maturity and direction
  • Strong time management skills
  • Excellent oral and written communication skills
  • Awareness of safety/risk management procedures
  • Ability to work with diverse populations and those with special limitations or needs
  • Ability to perform multiple tasks simultaneously
  • Foster a growth mindset with an interest in innovation
  • Possess positive attitude towards the Student Center and the University
  • Ability to travel between Student Centers

 

Hours of Position:
  • 15hrs per week
  • Must be available to work during daytime hours from both Rocky Top and Carl Hansen Student Centers, with possible weekend shifts during the academic year.
Required Documents for Application:
  • Application
  • Resume
Instructions to Applicants: Click Apply at the top of the page. Complete the required application.

Note to Faculty/Staff Applicants Only: If a final candidate is a current or previous Quinnipiac employee, the hiring manager must obtain a reference check from the candidate’s current or former manager before making an offer of employment. If the candidate's current or most-recent Quinnipiac supervisor is unavailable, the hiring manager should contact Talent Acquisition for assistance in determining the appropriate alternate contact:

Advertised: Eastern Daylight Time
Applications close:

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