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Call Center Phone Interviewer - Part Time

Apply now Back to search results Job Number: 495952
Type: Part-time
Campus: Mount Carmel - Hamden, CT
Categories: Staff

 

Overview:

The Quinnipiac University Poll offers part-time telephone interviewer opportunities. Be on top of breaking news, taking the pulse of public opinion across the nation while working a hybrid schedule that includes both remote, work from home, and on-site shifts in our state-of-the-art call center facility in Hamden, CT.

We offer flexible scheduling of evening and weekend hours, paid sick time, and paid training. 

As part of a large and diverse team, interviewers conduct public opinion research using a scripted questionnaire, calling people across the country to collect the nation's opinion on public policy, on state and national elections, and on breaking news issues.

Qualities sought in a telephone Interviewer are:

  • excellent communication skills
  • active listening skills
  • attention to detail
  • energetic personality and patience
  • Empathy
  • Persistence

If this describes you, a job with the Quinnipiac Poll could be the perfect fit.

Above all, the Interviewer seeks to ensure excellence in gathering public opinion by upholding the standards of the nationally recognized Quinnipiac University Poll.

This position requires focus on your computer screen for long periods of time while remaining attentive to the job on hand.

Telephone Interviewers are required to maintain performance at or above the standards set by the QU Poll.  Remote work conditions require you to use your own Windows-based or Apple computer which meet our hardware requirements.  You will need your own computer headset and will be responsible for reliable high-speed internet access.  Importantly, a quiet and private place where surveys can be conducted confidentially is necessary. 

Part-time hybrid positions offer $16.00 per hour, evenings and some weekend shifts are required. 

Quinnipiac University is responsive to state and national guidelines with regard to masking and social distancing.  The Quinnipiac Poll offers safe, clean, and distanced glass partitioned workstations for on-site work in our state-of-the-art facility.

Responsibilities:

  • Effectively conduct public opinion surveys, clearly reading from a scripted questionnaire
  • Follow trained processes to ensure random selection for participation
  • Read questions in a neutral manner to allow participants the ability to comfortably share all opinions

Education Requirements:

  • High school diploma or GED required

Qualifications:

  • Fluency in speaking and reading English
  • Familiarity with basic computer skills
  • Demonstrated dependability
  • Flexibility with regard to work days and hours
  • A positive and friendly attitude while adapting to varied personality types
  • Ability to politely manage uncomfortable comments and rejection from a called party
  • Ability to meet survey quality and quantity standards of the Quinnipiac University Poll
  • Ability to work from a quiet and private location when working remotely
  • Prior call center experience a plus

Special Instructions to Applicants:

Quinnipiac University is considering only those applicants who have valid authorization to work in the United States. Quinnipiac University does not sponsor employment based visas for this position.

TO APPLY:

Applications must be submitted electronically and include contact information for three references on the application form.

Quinnipiac University has a strong commitment to the principles and practices of diversity and inclusion throughout the University community and welcomes candidates who enhance that diversity.

Quinnipiac University is an Equal Opportunity Employer.

About Quinnipiac:

Quinnipiac is a private, coeducational, institution located 90 minutes north of New York City and two hours from Boston. The university enrolls 9,000 students in more than 130 degree programs through its Schools of Business, Communications, Education, Computing and Engineering, Health Sciences, Law, Medicine, Nursing and the College of Arts and Sciences. Quinnipiac is recognized by U.S. News & World Report and Princeton Review’s “The Best 388 Colleges.” The university is in the midst of program expansion and renewal for both traditional and adult learners, attraction of diverse communities, development of innovative corporate partnerships and construction of an ambitious set of capital projects. For more information, please visit qu.edu. Connect with Quinnipiac on Facebook, Instagram, YouTube, TikTok and X.

 

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