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Associate Director, Graduate Financial Aid

Apply now Back to search results Job Number: 495038
Type: Full-time
Campus: North Haven - North Haven, CT
Categories: Staff

Overview: Quinnipiac University invites applications for an Associate Director of Financial Aid. You will have responsibility for counseling, needs analysis, packaging and processing for their respective portion of the graduate population. This position also has one or more secondary responsibilities for which one is responsible for compliance with minimal supervision. Examples include but are not limited to: Direct Loan administration, Private Student Loans, Veteran’s Benefits, financial literacy/budgeting presentations, presenting at events, and exit loan counseling.
About Quinnipiac: Quinnipiac is a private, coeducational, nonsectarian institution located 90 minutes north of New York City and two hours from Boston. The university enrolls more than 9,500 students in 110 degree programs through its Schools of Business, Communications, Education, Computing and Engineering, Health Sciences, Law, Medicine, Nursing, and the College of Arts and Sciences. Quinnipiac is recognized by U.S. News & World Report as both a best-value school and a top national university, and has also earned recognition in Princeton Review's "The Best 387 Colleges". Quinnipiac has been named a "Great College to Work For" as determined by a comprehensive industry survey. For more information, please visit Connect with Quinnipiac on Facebook and follow Quinnipiac on Twitter and Instagram @QuinnipiacU.
  • Develop and maintain an up-to-date comprehensive and effective working knowledge of current federal and state student aid regulations and eligibility guidelines, as well as institutional policies pertaining to the financial aid programs available to Quinnipiac University students
  • With a focus on excellent customer service, advise and counsel students, parents and other interested parties regarding financial aid programs, eligibility criteria, application procedures, awarding process along with repayment. Assist families with evaluating their financial options for the purpose of financing a Quinnipiac education
  • Determine students’ eligibility, award, verify and process financial aid consistent with standard needs analysis and federal, state and institutional guidelines
  • Process Federal loans for the graduate population including origination, disbursements, reconciliation, and resolving rejects
  • As a member of the Enrollment Management division, collaborate with colleagues in other departments, including Admissions, One Stop, and academic programs to assist with the recruitment and retention of Quinnipiac students through modern financial aid best-practices
  • Oversee student workers for the department including work-study students and graduate assistants In addition, work with student employment on promoting work programs at the graduate level
  • Assist in financial literacy efforts with presentations and/or coordinating speakers
  • Create and update procedures and internal processes for area(s) of secondary responsibility, as defined above. Ensure all duties related to the secondary area(s) of responsibility are completed using appropriate number of resources within established timeframes that meet compliance and customer needs
  • Serve as a resource person to suggest policies/policy changes consistent with area of responsibility to the Graduate Director
  • Act as an authoritative resource on the assigned secondary area(s), including changes to regulations and best practices. Keep entire staff informed of any changes that occur
  • Participate and/or present in various Financial Aid and University events, including Admissions Events, which may occur on weekends or in the evenings
  • Other duties as assigned. Occasional evening and weekend work is required
Education Requirements:
  • Bachelor's degree required
  • Master's degree preferred
  • 4-6 years of experience in a higher education position such as admissions, tuition planning and /or student finance
  • Strong communications skills
  • Excellent interpersonal and intrapersonal skills
  • Skill in following written instructions, formulas and guidelines to analyze data for the purpose of drawing conclusions
  • Must be a self starter with ability to multi-task
  • A customer-service focus
  • Proficient knowledge of Excel and other computer programs
  • Comfortable with presenting to others is a plus
  • Ability to adapt quickly to changes in rules and regulations and to stay within compliance
  • Ability to plan, organize, and implement assigned responsibilities and to work well under pressure to meet established deadlines
  • Demonstrated ability to work with diverse populations and a commitment to diversity and inclusion
Special Instructions to Applicants:


Applications must be submitted electronically and include a resume, cover letter addressing how your experience supports the requirements of this position and Quinnipiac's commitment to diversity and inclusion, and contact information for three references on the application form.

Quinnipiac University has a strong commitment to the principles and practices of diversity and inclusion throughout the University community and welcomes candidates who enhance that diversity.

We offer a comprehensive benefits package for full-time faculty and staff which includes tuition remission and a culture that is inclusive and driven by excellence.

Quinnipiac University is an Equal Opportunity Employer.

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