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University Director of Financial Aid

Apply now Back to search results Job Number: 494828
Type: Full-time
Campus: Mount Carmel - Hamden, CT
Categories: Staff

Overview: Quinnipiac University is seeking a University Director of Financial Aid. The University Director will  provide leadership and strategic vision for the operations and activities of the Office of Financial Aid. This role is responsible for overseeing a seamless financial aid operation and superior service to financial aid applicants, their families, and members of the university community. As a highly visible representative of the Enrollment Management team, the University Director of Financial Aid establishes policies, procedures and guidelines regarding the effective and efficient distribution of financial aid among applicants and enrolled students, while meeting the institution's overall enrollment goals.
About Quinnipiac: Quinnipiac is a private, coeducational, nonsectarian institution located 90 minutes north of New York City and two hours from Boston. The university enrolls more than 9,500 students in 110 degree programs through its Schools of Business, Communications, Education, Computing and Engineering, Health Sciences, Law, Medicine, Nursing, and the College of Arts and Sciences. Quinnipiac is recognized by U.S. News & World Report as both a best-value school and a top national university, and has also earned recognition in Princeton Review's "The Best 387 Colleges". Quinnipiac has been named a "Great College to Work For" as determined by a comprehensive industry survey. For more information, please visit Connect with Quinnipiac on Facebook and follow Quinnipiac on Twitter and Instagram @QuinnipiacU.
  • Oversee all matters in the administration of the University’s financial aid program to ensure the compliant and effective delivery of student financial assistance including but not limited to: institutional Title IV compliance with federal, state and college policies by maintaining the integrity of financial aid processes and data to ensure sound fiscal and compliance performance
  • Work collaboratively with University departments to promote and support activities related to the recruitment and retention of students, institutional fiscal management, and integrity of the University’s academic programs, policies and records
  • Offer professional/technical expertise to the Office of Financial Aid and staff and campus community
  • Provide high school counselors, parents, and current or prospective students with information concerning the financial aid application and award procedures
  • Manage the college's default rate management and debt management strategy
  • Oversee the accurate and timely submission of required federal, state and other agency reports. Act as primary financial aid contact during program audits
  • Prepare weekly, monthly and periodic reports for internal and external constituencies (Federal, State, regulatory agencies, accreditors, auditors etc.)
  • Monitor and maintain financial aid practices by participating in state, federal and professional association workshops and conferences, to ensure applicable federal and state laws, regulations, best practices and College policies are current, and being utilized
  • Attend events for both incoming and returning students as required to support the enrollment team and providing quality student service
  • Oversee the Process of Satisfactory Academic Progress and Scholarship Appeals
  • Work in Conjunction with the Office of Veterans and Military Affairs in awarding Post 911 GI Bill and Yellow Ribbon
  • Participate in and contribute to various university committes

Other Functions:

  1. Interface with financial aid organizations/agencies, students and their families, and the general public/local community
  2. Oversee all financial aid communication plan and events
  3. Keep abreast of financial aid regulations and procedures
  4. Primary data provider for university discount rate figures 
Education Requirements:
  • Master's degree required
  • Experience may substitute for the above mentioned degree
  • 5-10 years of progressive administrative work experience in a student financial aid office including the oversight of a team
  • Knowledge of federal and state regulations as related to the areas of financial aid and student academic records
  • Demonstrated experience with computerized systems, including Department of Education and Ellucian Colleague systems as well as proficiency with Microsoft Excel and Word
  • Experience providing financial aid services in higher education
  • Demonstrated supervisory skills to direct and coach a diverse, high-performing staff
  • Excellent interpersonal communication, time management, and problem-solving skills
  • Superior customer service skills
  • Proven ability to communicate effectively with diverse populations
  • Ability to set work priorities, manage multiple projects simultaneously in a fast-paced environment
  • Flexibility to work schedules including weekends and evenings as needed
  • Demonstrated ability to work with diverse populations and a commitment to diversity and inclusion
Special Instructions to Applicants:


Applications must be submitted electronically and include a resume, cover letter addressing how your experience supports the requirements of this position and Quinnipiac's commitment to diversity and inclusion, and contact information for three references on the application form.

Quinnipiac University has a strong commitment to the principles and practices of diversity and inclusion throughout the University community and welcomes candidates who enhance that diversity.

We offer a comprehensive benefits package for full-time faculty and staff which includes tuition remission and a culture that is inclusive and driven by excellence.

COVID-19 Vaccination Requirement: Please note that the university has a COVID-19 vaccination requirement. For more information, please visit

Quinnipiac University is an Equal Opportunity Employer.

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