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Mediation Client Services Coordinator

Apply now Back to search results Job Number: 493443
Type: Part-time
Campus: North Haven - North Haven, CT
Categories: Staff


Quinnipiac University's Center on Dispute Resolution in the School of Law seeks applicants for part-time, temporary position as Mediation Client Services Coordinator. The Connecticut Department of Housing (DOH) asked Quinnipiac Law’s Center on Dispute Resolution (CDR) to provide mediation services as part of DOH’s HUD-funded Homelessness Prevention Program. The Mediation Case Manager is responsible for working with the Associate Director to implement a 6-month pilot statewide housing mediation program to help address the looming homelessness crisis expected after CT’s current eviction moratorium expires.

This is a part-time, temporary position. This is a 19-hour per week position.

About the Center on Dispute Resolution:  Quinnipiac Law School's Center on Dispute Resolution (CDR) focuses on integrating the theory and practice of dispute resolution. Since 1998, the center has created opportunities for both dispute resolution professionals and law students to engage in mediation and dialogue and to attend trainings to develop knowledge of and skills in dispute resolution practices. Earlier this year, the Connecticut Department of Housing (DOH) invited CDR to provide mediation services for DOH’s HUD-funded Homelessness Prevention Program to help address the looming homelessness crisis expected after CT’s current eviction moratorium expires December 31, 2020.
About the School of Law:  The School of Law, located on the University’s North Haven graduate campus, offers a full program of basic and elective courses to both full-time and part-time students. Students wishing to gain extensive exposure to a given practice area may customize their course of study to earn certificates in one or more of eight concentrations (including tax law and intellectual property). Students gain practical exposure to the law through a variety of clinical and experiential opportunities (including the nation’s oldest continuing-operating tax clinic). The school offers a wide array of extracurricular activities, including three student-edited law reviews (The Quinnipiac Law Review, the Probate Law Journal and the Health Law Journal). The School of Law is ABA accredited and a member of the AALS.
About Quinnipiac: Quinnipiac is a private, coeducational, nonsectarian institution located 90 minutes north of New York City and two hours from Boston. The university enrolls 7,000 full-time undergraduate and 3,000 graduate and part-time students in 100 degree programs through its Schools of Business, Communications, Education, Engineering, Health Sciences, Law, Medicine, Nursing and College of Arts and Sciences. Quinnipiac consistently ranks among the top regional universities in the North in U.S. News & World Report’s America’s “Best Colleges” issue. Quinnipiac also is recognized in Princeton Review’s “The Best 380 Colleges.” Quinnipiac has been named a “Great College to Work For” as determined by a comprehensive industry survey. For more information, please visit An education at Quinnipiac embodies the University’s commitment to preparing graduates for 21st century careers and citizenship, creating an inclusive, excellence-driven community, nurturing and positively impacting internal, local and global communities and fostering lifelong connections and success. The University believes in educating a diverse student body to become valued and contributing members of their communities through vital and purposeful educational programs. Students engage with real-world issues through practice and considering different perspectives. The University’s innovative curriculum further prepares undergraduate and graduate students to understand their roles and responsibilities as members of the Quinnipiac community as well as the larger national and global communities.
  • Work with and be supervised by the Associate Director
  • Serve as co-mediator, or English-to-Spanish, Spanish-to-English translator, when needed
  • Maintain the project’s mediation case records, including using, as needed, the Homeless Management Information System database used in CT; and
  • Participate in 60-day, 120-day, and 365-day follow-ups of successful mediations
Education Requirements:
  • High school diploma or GED required
  • Associate's degree in Spanish or Latin American studies preferred
  • Experience may substitute for some of the above education
  • 2-3 years of related experience in recordkeeping, case management, and/or client services
  • Strong communication skills
  • Bilingual (fluency in English and Spanish required)
  • Bicultural (preferred)
  • Good teamworking skills
  • Good problem-solving skills
  • Strong organizational skills
  • Strong computer skills
  • Demonstrated ability to work with diverse populations and a commitment to diversity and inclusion
Special Instructions to Applicants: Quinnipiac University is considering only those applicants who have valid authorization to work in the United States. Quinnipiac University does not sponsor employment based visas for this position.


Applications must be submitted electronically and include a resume, cover letter addressing how your experience supports the requirements of this position and Quinnipiac’s commitment to diversity and inclusion, and contact information for three references on the application form.

Quinnipiac University has a strong commitment to the principles and practices of diversity and inclusion throughout the University community and welcomes candidates who enhance that diversity.

Quinnipiac University is an Equal Opportunity Employer.

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